Dominion Bar + Kitchen is an upscale premium casual independent restaurant that will provide its own uniqueness and neighbourhood flavours. A stand-alone restaurant, it will also provide food and beverage services for the Civic Hotel. With its warm and friendly design, with an open kitchen and seating around the bar, the restaurant encourages the neighbourhood to embrace this as their own, with a focus on “Food.Drink.Art”
The role of Server reports to the Assistant General Manager. As a Server the role is not just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. The role of Server will take initiative and deliver a wide range of services to ensure the guest enjoys their meal.
Must be able to guide guests through the menu, answer questions, make recommendations, and suggest appropriate meals if required
Explain how various menu items are prepared, describing ingredients and cooking methods.
Ensure that all guests benefit from current, on-going and upcoming promotions
Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
Assist in the training and development of new employees when required
Maintain a positive attitude that promotes teamwork within the restaurant
Perform various guest services by taking orders, serving food and beverages to the guests promptly
Collect payments from guests in a timely manner
Check with guests to ensure that they are enjoying their meals and take action to correct any problems
Check guests identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
Clean tables or counters after guests have finished dining
Stock service areas with supplies such as coffee, food, tableware, etc.
Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom
Performs other duties as assigned and directed by GM & Assistant GM
Education and Experience
Previous serving experience preferred, but not necessary
Must be Serving it Right and Food Safe Level 1 certified or be willing to become certified
Must be eligible to work in Canada
Skills and Abilities
Well groomed, smiles readily, good eye contact, friendly and polite, creates a great first impression
Able to communicate well with wide variety of people, adapts tone, builds rapport
Outgoing and confident, comfortable promoting items and services
Ability to multi-task in a fast-paced environment
Team player and works productively with others
Must be able to work with minimal supervision and have a strong initiative
You must be able to perform efficiently during high volume peak periods
Must be able to work a flexible schedule including opening, closing, weekends and holidays
Strong customer service skills – able to exceed guest expectations
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25 August 2021
1 November 2021