Homeowner Care
Support For Your Home
Support for your home, from move-in onward
Century Group has been building homes for almost 70 years. We take pride in serving our homeowners and creating liveable communities that offer durable value and lasting beauty.
Our in-house Homeowner Care team guides homeowners through closing and provides a smooth, responsive handover aligned with Century Group’s standards. Beyond move-in, they coordinate details across internal teams and trusted trade partners to address all first-year warranty items. For added peace of mind, every new home is also covered by a 2-5-10 year new home warranty.
Everything you need to know about your new home, including routine maintenance, specifications, contacts, and procedures, can be found in your comprehensive homeowner manual, which is also available online in your Homeowner Portal.
Submit a Service Request
Report an issue, share details and photos, and we will contact you with the next steps.
Contact Homeowner Care
Questions about warranty or a service request. Reach out, and we will point you in the right direction Service@CenturyGroup.ca.
In Case of Emergency Building Repairs
Strata Building: Please contact your Property Manager’s dedicated emergency line.
Non-Strata Building: Please contact Homeowner Care directly at Service@CenturyGroup.ca.
